What’s the job?

To facilitate the growth of our consulting offer, we’re looking for a Subject Matter Expert PXM & Ecommerce. Our goal is to build this offering to become the main revenue driver at our agency. Your main objective is to support our customers during the implementation of their business applications such as PIM- and e-commerce solutions (Orocommerce, Magento and Shopware). You will act as a linking pin between business, IT and development/delivery to enable business growth by translating requirements into functionalities, this includes consulting on the flow of data (product-, customer- and order data) throughout the organisation. We’re practical people and our goal is to add value as quickly and much as possible. This requires a collaborative, partnership driven mindset. When you’re not working for our clients, you’ll be able to work on further fine tuning our exciting- or creating new methodologies, initiate new offerings as you see fit and keep your knowledge up to date to make sure we keep delivering value to our customers.

Who are our customers?

From our office in Utrecht, we support a large variety of customers: from multinational corporations to smaller mid market customers operating in various markets such as medical devices, chemical distribution and manufacturing. Depending on the project, one can expect working with stakeholders across all levels of the organisations and across various continents.

“One of the reasons for me to choose to work for Smile was the level of ownership I could take in shaping my role and the company's offer. I enjoy a lot of freedom in improving what we do and how we do it. In addition, the opportunities offered to continuously develop and improve my skills makes Smile a great place to work.” quote by Jelmer.

Your working environment

• A smart small Dutch team to contribute in the designing and implementing solutions
• A Group consulting team providing guidance and return on experience

Our ideal candidate

We’re looking for someone with:

• Strong analytical skills to analyse business requirements and translate them into functional and high level technical requirements.
• a curious mindset enables you to go beyond the first request and facilitate the creation of holistic and durable solutions.
• The skills to strike a balance between details and the bigger picture to avoid getting lost in analytics.
  Understanding of common IT data patterns (such as API, middleware, dataflows, data models), we do not expect you to develop anything.
• A critical mindset
• The skills to reflect on one's actions and behaviour
• A drive for feedback

As we are an international oriented company, travelling for business can be expected however most interactions are remote.
Beside at least 2 years of relevant work experience and strong communication skills in Dutch and English is mandatory. Ideally having an HBO level.

Organization & location

• 32h-40h per week
• You will report to Jelmer Tick, Digital Transformation Consultant
• Hybrid location:
• 1 day a week from the office in Utrecht city in the co-working space of Tribes next to the Centraal Station
• Anywhere you want the rest of the time (unless common sense requires differently)

What’s in it for you

• A salary ranging from € 3500 to € 4000 depending on experience
• Join a group of enthusiastic colleagues
• Work in a multicultural environment
• A Smile a day
• Specific trainings and certification to your situation
• Grow your current knowledge and experience range of digital & e-commerce solutions
• A Smile every day

Who are we?

Mission

In the midst of our digitally intertwined lives, be it at work, home, during travel, or leisure, we envision a world where humanity not only embraces the digital realm with a smile but does so with a commitment to caring for the planet and its people.

What we do

• We build open, powerful and sustainable digital experiences!
• We provide services to companies, organizations and governments to imagine, build and continuously improve the digital experiences of their audience (employees, agents, clients… people).
• We base our technical work on Open Source technologies, supported by vast communities, and we contribute back to it.
• And the must: we work with up-to-date collaborative methodologies and tools.

We are a European Digital Service company, leader in Open Source.

In Utrecht

You can read more about our Utrecht team here: https://smile.eu/en/agencies/utrecht

Our values